Refund & Cancellation Policy

Standard memberships (₹1,499/month for the clinical-aesthetic tier) are refundable in full within fourteen (14) days of first activation, provided no paid service has been substantively consumed. After this window:

• Mid-month cancellations are eligible for pro-rata refund of the unused portion.
• Refund requests must be raised through our Grievance Officer at grievance@aestheticworld.in or via the dashboard.

Founding Cohort allocations are awarded on a merit-based, audit-grade evaluation process with limited seats. Founding Cohort fees, once paid, are non-refundable. This is disclosed at the time of selection offer and re-confirmed at checkout.

Where a Member elects to add a paid promotion or featured slot to a posted brief, those fees are non-refundable once the brief is broadcast to the matched audience, because the value is delivered on publish.

For products and equipment ordered through the marketplace, the seller (brand, vendor) is the seller of record (SOR) and manufacturer of record (MOR) under the Consumer Protection (E-Commerce) Rules, 2020. The Member vendor is contractually obliged to honour its published return and refund policy. Aesthetic World acts as a facilitator and mediates disputes; we do not hold the goods.

Once a refund is approved, payment is initiated within 2 business days. Credit to your bank or card account typically appears within 5 to 7 business days, subject to bank or payment-instrument turnaround.

Send an email to grievance@aestheticworld.in with your registered mobile number, payment reference and reason. You may also submit the form on the Grievance redressal page.